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Got questions? We have answers.
About Smartson
Why do companies want their products tested by Smartson's test pilots?
Who are Smartson?
Being A Testpilot
Can I sell the test product?
How do I report a test product complaint?
How many posts with images/videos am I expected to publish?
How long does the test period last?
Can I apply if I’m under 18?
How do I get the product I'm going to test?
Does it cost anything to be a test pilot?
What does being a test pilot involve, and how do I become one?
Selection of test pilots
Why am I never selected?
How are your test pilots selected?
Buying products
Can I return my purchase?
How is the price set in tests where the test pilot is expected to buy the product?
Why do I have to buy the product for some tests?
Coupons
I can't find the product in my store. What should I do?
Reviews and evaluation
What does it mean to review on external sites?
Where can I find my username that you ask for in the evaluation?
I've already sent in my evaluation but am getting reminders anyway. Why?